FAQ

Which needle size is correct?
0.5 mm – For Face, Beard & Scalp
Ideal for regular skincare and scalp care. This needle size is particularly suitable for:
  • Improving skin texture
  • Fine lines and first wrinkles
  • Beard care
  • Scalp care
  • Supporting the absorption of serums and skincare products

1.0 mm – For More Intensive Applications
Recommended for users with some experience. Suitable for:
  • Acne scars
  • Stretch marks
  • More intensive scalp care
  • Uneven skin texture

2.0 mm – For Experienced Users
This needle size is exclusively for experienced users and larger body areas.
Recommended for:
  • Deep scars
  • Stretch marks
  • Body areas such as thighs, abdomen, or back
How often should I use the derma roller?
Frequency depends on needle size:
  • 0.5 mm: 1–2 times per week
  • 1.0 mm: Every 2–3 weeks
  • 2.0 mm: Every 4–6 weeks
Allow your skin sufficient time to regenerate between applications.
Can I use a serum after application?
Yes.
After application, suitable serums or skincare products can be better absorbed by the skin. Only use products that are suitable for use after microneedling.
When will I see the first results?
Results vary individually and depend on skin type, application area, and regularity of use.
Consistent application over several weeks is important for visible changes.
Is the application painful?
Most users only feel a slight tingling sensation. Longer needles may be perceived more intensely.
Can a dermaroller support hair growth?
The Dermaroller is often used for scalp care.
It can support the absorption of suitable care products. Individual results may vary.
Can I share the Dermaroller with other people?

No.

For hygiene reasons, each dermaroller should only be used by one person.
How do I clean the Dermaroller?
Before and after each use, the dermaroller should be thoroughly cleaned and disinfected with a suitable disinfectant.
Then allow to dry completely.
When should I not use the Dermaroller?
Do not use the derma roller if you have:
  • Open wounds
  • Skin infections
  • Inflamed skin
  • Active acne
  • Sunburn
  • Severe skin irritations
If you have existing skin conditions or are unsure, you should seek medical advice before use.
How long does a dermaroller last?
With careful cleaning and proper use, a derma roller can be used for several months. Once the needles are dull or damaged, the roller should be replaced.
When will I receive my order?
Orders are usually processed within 1–2 business days. Delivery time within Germany is typically 2–4 business days.
Can I return my derma roller?
Yes. You can return your order within the scope of the statutory right of withdrawal.
However, for hygiene reasons, a return is only possible if the Dermaroller is still in its original sealed, sterile packaging and is unused.
Further information can be found in our cancellation policy.